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eEuroparts to the rescue
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Posted by MI-Roger [Email] (#882) [Profile/Gallery] (more from MI-Roger) on Sat, 12 Jan 2013 15:20:55 Share Post by Email
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My 9-5 Aero is rapidly approaching 60K miles and the weather forecasters started talking about a brief warm spell coming our way last weekend. I quickly ordered all the parts necessary for my 60K Major Interval Maintenance from a number of sources and as the week progressed was eagerly anticipating doing the work in balmy 60 degree temperatures today.

Last night I checked on my order from eEuro that had not yet arrived and which contained one critical part, the upper idler pulley. The order appeared stalled on their website so I sent an e-mail to eEuro at around 7:00pm last night politely explaining my thwarted plans and frustrations, and asking if my order had been lost.

I received a telephone call within 5 minutes. Matt said the FedEx truck had already left for the day but he would place the pulley in a FedEx envelope and drop it off at FedEx on his way home for the evening, also promising delivery by 1:00pm today.

The pulley arrived before 1:00pm and is now securely affixed to the engine of my car. Thanks Matt!!
_______________________________________
Saabs owned:
2008 9-5 Aero Sedan, sold at 227K miles
2006 9-3SC 2.0T - Wife's daily driver
2000 Viggen Convertible - Sold May, 2022
1964 Quantum IV Formula Car - Retirement project
2000 9-5lpt Sedan, sold at 318K miles
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