Vehicle Repossession Legal Question - Saab General Bulletin Board - Saabnet.com
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Vehicle Repossession Legal Question
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Posted by Chadwick [Email] (#569) [Profile/Gallery] (more from Chadwick) on Sun, 23 Feb 2014 13:31:09 Share Post by Email
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A customer had a car towed in two weeks ago that had been hit in the right front. Tie rod completely snapped. Customer authorized repair of inner and outer tie rod w/ boot and authorized looking over the vehicle for further repairs. Inspection/emission were expired so we quoted for additional $1,700 in total work needed to pass. Closing up for the day we realized the car was missing. Called customer and they said they did not pick it up. Vehicle was locked and key was in the shops lock box. Filed a police report and called insurance company. Found out the next day the car was repossessed. Customer claimed they didn't owe money... blah blah blah.

Anyway, we're owed $400 on the vehicle. Not a significant amount in the course of business, but basic principal really. The customer has become unresponsive and the finance company could care less. They won't release any info to us since it's a "private matter" and such. Called the repossession towing company and they were very likely the worst humans I've ever spoken to on the phone.

So... who do we go after? Nothing in the PA law sounds like it helps us much.

Used to work on nice cars for nice people, seems times are changing.

->Posting last edited on Sun, 23 Feb 2014 13:32:12.

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