Re: "grossly negligent" dealer - Saab General Bulletin Board - Saabnet.com
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Re: "grossly negligent" dealer
Posted by John Davies (more from John Davies) on Thu, 19 Jul 2001 11:39:57
In Reply to: Did they represent to you that they had changed the oil? >, ChipJ, Wed, 18 Jul 2001 22:26:42
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I have to react to that statement....forgetting a crush washer is stupid, but not grossly negligent. Gross negligence is something that has potentially catastrophic consequences to the occupants or the car, like leaving out the oil.
The selling dealer should still stand behind his work, but he will insist on doing the repair in his own shop to verify the problem and minimise his financial burden. This is just good business sense. Take the car back to him and ask for a different mechanic this time.
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