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Re: bad sales experience (Barrier Saab)
Posted by CelticWolf (more from CelticWolf) on Thu, 18 Nov 1999 13:15:23
In Reply to: bad sales experience (Barrier Saab), Glenn Wallace, Thu, 18 Nov 1999 08:55:24
In a message dated 11/18/99 12:41:03 PM Eastern Standard Time,
glennno39sdcx6spamx782drizzle.com writes:
> I said 'well, thanks for finally coming up with the right offer, but I'm
not
> going to cancel my order my Carter, and BTW they said they would try and
get
> that white one from your lot if you'll release it'.
Talk about tipping your hand... you NEVER tell the sales people more than
they need to know... the more info they have, the more they'll use it against
you for leverage. Having sold cars for a 'living', I can tell you that by
telling them that the other dealer was going to try to do a swap for their
car was a bad thing to do (I'm trying to be nice in my choice of words.) They
don't have to give another dealer a car off their lot.
As for them not trading to Carter, but trading it to Spokane, that's
normal. If Spokane asked them for it first (that is, if it's legit) then they
won't break that swap for a closer dealer, as they have nothing to lose.
However they WILL break it to sell it retail themselves, since they'll make
money on it. When they trade it out, the most they'll make on it is the
dealer holdback.
Benjamin
New London, CT
85 900 Turbo Intercooled 235k miles
93 Ford Crown Vic Police Interceptor 169k miles
67 BMW 1600 110k miles
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