Re: Service Department Woes (rant,long) - Saab General Bulletin Board - Saabnet.com
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Re: Service Department Woes (rant,long)
Posted by compaqted (more from compaqted) on Tue, 7 Oct 2003 08:10:00
In Reply to: Service Department Woes (rant,long), Skip, Tue, 7 Oct 2003 07:02:46
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Ouch! My advice would be to call Saab USA and calmly explain the service visit(s) and the results, then have them recommend a course of action.
Like Saabing in KS said, $2000 for a strut replacement done badly and a DI (takes about half a minute to change) is really outrageous! You might go as far as contacting your credit card company and holding the charge for "failure to deliver". That's hardball, but they are really screwing you on the bill.
I'd also recommend finding an independent shop from this site's Mechanics list and having repairs done there.
As a consolation, I'd echo the other posters by saying that it isn't Saab, but the dealer. There are some really bad Ford dealers, for example, but then there are some real gems.
posted by 12.4.21...
Posts in this Thread:
- Service Department Woes (rant,long), Skip, Tue, 7 Oct 2003 07:02:46
- Re: Service Department Woes (rant,long), SWEDECAR , Tue, 7 Oct 2003 08:55:49
- Re: Service Department Woes (rant,long), compaqted, Tue, 7 Oct 2003 08:10:00 <-- Viewing This Message
- AGREED!! BTW, I'm agast at the $2K for the service!(-), Saabing in KS, Tue, 7 Oct 2003 07:28:24
- AGREED!!, Brian, Tue, 7 Oct 2003 07:15:48
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