Nobody said Saab was the problem... - Saab General Bulletin Board - Saabnet.com
Click Banner for Details on this Saabnet.com Classified
The banner above is an advertisment - if it asks you to download software, please ignore.
Site News -
[General |
Members |
C900 |
9000 |
NG900 & OG93 |
93 |
95 |
NG95 |
99 |
Sonett |
Vintage Models |
Clubs |
Other Cars |
FAQs |
Gifts |
Member Photo Galleries |
Member Directory |
Classifieds |
Manuals |
*Buddy Registry |
*Mileage Registry |
Polls |
What's New |
Raffle |
Photo of the Month |
Sponsors]
[Main General Bulletin Board | BBFAQ |
Next by Date | Post Followup ]
Member Login / Signup - Members see fewer ads. - Latest Member Gallery Photos
Nobody said Saab was the problem...
Posted by Brian (more from Brian) on Tue, 7 Oct 2003 07:51:37
In Reply to: It has little to do with Saab..., FrozenSaab, Tue, 7 Oct 2003 07:44:15
Members do not see ads below this line. - Help Keep This Site Online - Signup
That's why I keep buying Saabs- I love the cars! Saab Corporate customer service is absolutely fantastic and I have involved them in a major problem I was having with getting something fixed on my car. While they were finally able to get the car fixed and offered great follow up support, the behavior of the Service Manager at the dealership continues to be ATROCIOUS!
While I love the cars, at some point, the amount of time I have to waste in bringing my car back in multiple times for simple tasks will outweigh how much I love my car and force me to look at other brands. It already has. Where Saab once had any and all future purchases locked up with me, there are now several other possibilities out there.
Let me repeat so we are all perfectly clear: I love Saabs, and Saab customer service is second to none. Saab dealer service is absolutely awful. Somehow, they need to clean house and retrain these people and get them to buy into giving the appropriate level of service (but in the end, this is a dealership issue, not a Saab corporate issue).
Brian
posted by 216.231.195...
Posts in this Thread:
- Service Department Woes (rant,long), Skip, Tue, 7 Oct 2003 07:02:46
- Re: Service Department Woes (rant,long), SWEDECAR
, Tue, 7 Oct 2003 08:55:49 - Re: Service Department Woes (rant,long), compaqted, Tue, 7 Oct 2003 08:10:00
- AGREED!! BTW, I'm agast at the $2K for the service!(-), Saabing in KS, Tue, 7 Oct 2003 07:28:24
- AGREED!!, Brian, Tue, 7 Oct 2003 07:15:48
Members do not see ads below this line. - Help Keep This Site Online - Signup
Post a Followup
No Site Registration is Required to Post - Site Membership is optional (Member Features List), but helps to keep the site online
for all Saabers. If the site helps you, please consider helping the site by becoming a member.
StateOfNine.com
 |
SaabClub.com
 |
Jak Stoll Performance
 |
M Car Covers
 |
Ad Available
 |
Random Saabnet.com Member Gallery Photos (Click Image)
This is a moderated bulletin board - Posting is a privilege, not a right.
Unsolicited commercial postings are not allowed (no spam). Please, no For Sale or Wanted postings, SERIOUSLY.
Classifieds are to be listed in The Saab Network Classifieds pages.
This is a problem solving forum for over 250,000 Saab owners, so expect to see
problems discussed here even though our cars are generally very reliable. This is not an anything goes
type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the
Saabnet.com Mission and Purpose Page. Please remember that you are
not anonymous. Site Contact | Site Donations | Other Sites by SP -
Poverty2Prosperity.org | Run Club Menlo Park | ScreenBot
Site Members do not see red text instructions, bottom of the page anchor ads, or box ads.
Click here to see all
the Site Membership Benefits!
