saab #8 in euro . cust satisfaction ahead of germans - Saab 9-5 Bulletin Board - Saabnet.com
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saab #8 in euro . cust satisfaction ahead of germans
Posted by ffb [Email] (more from ffb) on Mon, 31 Oct 2005 07:49:55
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i was reading the latest german rankings (adac in germany )and was surprised at the saab ranking.
in the customer reality vs.theory category the german cars all came in on the top in the theory section followed by jaguar,(want to have ,pride of ownership,etc...)with the japanese in the lower spots .saab came in number 9 or 11 ( i cannot remember exactly ) .
now ,as we move to the customer satisfaction index (reality),the german brands were all at the bottom.
mercedes and vw at the two lowest spots.
in the top area ,all the japanese ,toyota ,honda ,etc..and then saab in number 8.
now , with all the problems thAT we read about in this board and that we know are true . what gives ?
maybe the higher priced german cars are expected to deliver more quality and reliability than the lower priced saab and japanese brands ????
i wonder what will happen when lexus enters europe ,and when and if lexus gives their cars some soul ,i will be the first to jump there .
posted by 152.163.1...
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