Re: 99 9-3 SE clutch trouble - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
The banner above is an advertisment - if it asks you to download software, please ignore.
Site News - 4/9 Saab Owners' Convention Day Pass Raffle | 3/26 M Car Covers (by State of Nine)
[General | Members | C900 | 9000 | NG900 & OG93 | 93 | 95 | NG95 | 99 | Sonett | Vintage Models | Clubs | Other Cars | FAQs | Gifts | Member Photo Galleries | Member Directory | Classifieds | Manuals | *Buddy Registry | *Mileage Registry | Polls | What's New | Raffle | Photo of the Month | Sponsors]

NG900 & OG93 Bulletin Board
1994-2002 [Subscribe to Daily Digest]
(Search Author's Posts: e.g. Keyword:username)*Members Only

[Main NG900 & OG93 Bulletin Board | BBFAQ | Prev by Date | Next by Date | Post Followup ] Member Login / Signup - Members see fewer ads. - Latest Member Gallery Photos
Re: 99 9-3 SE clutch trouble
Like This Post: - Subscribe to Daily Digest for this Bulletin Board
Posted by chip grabow (more from chip grabow) on Wed, 1 Aug 2001 22:38:02 Share Post by Email
In Reply to: 99 9-3 SE clutch trouble, Chip Grabow, Mon, 30 Jul 2001 18:14:35
Alert me when someone posts in this thread:
Members do not see ads below this line. - Help Keep This Site Online - Signup

via the saab usa website, i sent saab usa a letter of complaint and a detailed description of what went wrong with my clutch as i was driving in traffic in DC. copies of the letter were overnighted to Dan David of Saab USA customer service and to COO Dan Chasin. here's their suspiciously prompt reply from their internet customer service folks. hopefully the hardcopies to Dan David and Chasin will bring about a more satisfactory reply:


Thank you for contacting Saab!

We understand you are dissatisfied with the decision made concerning
your vehicle's clutch repair.

Based on your comments, another thorough review of your concerns has
been made. This investigation has led us to support the original
position provided to you by Ulrika in file number 204232; the decision
remains unchanged.

We realize this matter has not been concluded to your satisfaction, but
we appreciated the opportunity for a final evaluation.

Once again, we are sorry and we hope to have a chance to better serve
you.

Sincerely,

Stacey
Saab Internet Team

For Further Assistance call
Customer Assistance Center
1-800-955-9007

Posts in this Thread:
Alert me when someone posts in this thread:
Members do not see ads below this line. - Help Keep This Site Online - Signup
Post a Followup

No Site Registration is Required to Post - Site Membership is optional (Member Features List), but helps to keep the site online
for all Saabers. If the site helps you, please consider helping the site by becoming a member.

Name: Member Login / Signup - Members see fewer ads. - Latest Member Gallery Photos
E-Mail: (Optional)
Re-Enter E-Mail: (Confidential & Secure - Not revealed to other users!)
Note: Please check your spam folder for BB responses.

Subject:

Posting rules are simple - No for sale/wanted ads may be posted here - use the site classifieds.
You may not cross-post your message to multiple BBs.
Not permitted: political/religious topics and being disrespectful (personal attacks, insults, etc...).
 Site Members do not see any red text, inline ad links, bottom of page anchor ads, box ads, or anti-spam check.

Message: (please no for sale/wanted classifieds - post those in the Saabnet.com Classifieds)
Links are now automatically made active, no need for any special code (or use the Option Link field below) - don't put links in () or end with a '.'
To add inline images to your post, use [img]http://www.domain.com/img.jpg[endimg] (or use the Optional Image Link field below).

Links are now automatically made active, no need for any special code (or use the Option Link field below) - don't put links in () or end with a '.'
To add inline images to your post above, use [img]http://www.domain.com/img.jpg[endimg] (or use the Optional Image Link field below).
Optional Link: (e.g. http://www.saabnet.com/)
Link Title: (Optional)
Optional Photo/Image Link: (e.g. http://www.saabnet.com/img.jpg)
Photo/Image to Upload: (Please be patient while file uploads)



StateOfNine.com
SaabClub.com
Jak Stoll Performance
M Car Covers
Ad Available

The content on this site may not be republished without permission. Copyright © 1988-2024 - The Saab Network - saabnet.com.
For usage guidelines, see the Mission & Privacy Notice.
[Contact | Site Map | Saabnet.com on Facebook | Saabnet.com on Twitter | Shop Amazon via TSN | Site Donations]

Random Saabnet.com Member Gallery Photos (Click Image)
This is a moderated bulletin board - Posting is a privilege, not a right. Unsolicited commercial postings are not allowed (no spam). Please, no For Sale or Wanted postings, SERIOUSLY. Classifieds are to be listed in The Saab Network Classifieds pages. This is a problem solving forum for over 250,000 Saab owners, so expect to see problems discussed here even though our cars are generally very reliable. This is not an anything goes type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the Saabnet.com Mission and Purpose Page. Please remember that you are not anonymous. Site Contact | Site Donations | Other Sites by SP - Poverty2Prosperity.org | Run Club Menlo Park | ScreenBot


Site Members do not see red text instructions, bottom of the page anchor ads, or box ads.
Click here to see all the Site Membership Benefits!