Regional Rep won't replace based on TSB - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Regional Rep won't replace based on TSB
Posted by Ryan in CT (more from Ryan in CT) on Thu, 29 Apr 2004 07:38:01
In Reply to: Top wear TSB, Viggen Pilot, Thu, 29 Apr 2004 04:17:19
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Viggen Pilot--
After speaking with the regional rep, he refused to budge based on the TSB alone. Apparently, I need a repair order from an individual that got the top replaced under warrenty for the same reason. In order for you to get your top done, you're going to need the same; it doesn't matter if you got the complaint in within the normal wear and tear time peroid, as the regional rep considers that type of wear "normal". (I'd love to know if they consider it normal at lease turn-in -- suddenly I'm sure it becomes excessive).
So -- if any one can help me out that has had their top replaced due to abrasions/holes around the rear window, please let me know. Saab is willing to do it if I can prove to them that it has been done before -- I'll need a copy of the repair order/invoice. Please e-mail directly or post here.
I appreciate any help I receive. Thanks to all!
posted by 167.219.32...
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