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Similar problem with my 2000 9-3
Posted by Ray L (more from Ray L) on Mon, 9 Feb 2004 21:35:18
In Reply to: PLEASE HELP 2000 9-3 SE troubles, not sure about dealer, Bjaardker, Mon, 9 Feb 2004 14:45:43
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A little more than a year ago, my DI cartridge failed with no warning while my wife was driving it on the freeway. Unfortunately it took the cat with it. The dealer said it was not covered by warranty (my car had around 70,000 miles on it at the time). He suggested I drive it for a couple months since sometimes they would clear up. I did and it didn't. Eventually, I contacted Saab USA, and after a several phone calls, email, faxes, and letters, my last containing specifics from the EPA, Saab agreed to cover the replacement at no charge to me. This really should have been easy, but for some reason Saab took 2 months to reach a decision for something that was truly a no brainer.
This particular fact sheet helped me make my case: http://www.epa.gov/otaq/consumer/warr95fs.pdf.
Technically this is a performance warranty. My state does not have a performance evaluation, but I stated that I should not be penalized, particularly since I am subject to being moved to a state that does. Be persistant, and it should work out. Good luck!
posted by 66.91.4...
Posts in this Thread:
- PLEASE HELP 2000 9-3 SE troubles, not sure about dealer, Bjaardker, Mon, 9 Feb 2004 14:45:43
- drive it for a week or so, davenew, Tue, 10 Feb 2004 15:28:16
- Failing Cat?, Chris, Tue, 10 Feb 2004 15:02:08
- UPDATE #4: FRICKEN GOD#*(&@#(*& WARRANTY CRAP!, Bjaardker, Tue, 10 Feb 2004 09:45:26
- Re: PLEASE HELP 2000 9-3 SE troubles, not sure about dealer, Mark G , Tue, 10 Feb 2004 06:33:20
- Similar problem with my 2000 9-3, Ray L, Mon, 9 Feb 2004 21:35:18 <-- Viewing This Message
- cat warranty, buck, Mon, 9 Feb 2004 17:38:11
- Read your warranty booklet..., Mike Lynch , Mon, 9 Feb 2004 16:31:52
- Re: PLEASE HELP 2000 9-3 SE troubles, not sure about dealer, Dean, Mon, 9 Feb 2004 16:06:21
- Re: PLEASE HELP 2000 9-3 SE troubles, not sure about dealer, Bjaardker, Mon, 9 Feb 2004 15:16:47
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