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Don't get mad, get even.
Posted by No Snaab (more from No Snaab) on Thu, 21 Jul 2005 17:34:59
In Reply to: warning about a Chicago area Saab service writer, hungtao, Thu, 21 Jul 2005 15:41:44
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I would complain to the general manager, or better yet, the dealership owner-trust me, NO ONE at the dealership wants to hear from the owner. You can also complain to Saab. Manufacturers take customer satisfaction VERY seriously and often have ways of ranking dealers. You don't have to act like a jerk, just calmly describe your experience and your reaction. Direct them to this web site and your post--you may find your service writer a changed man the next time you meet.
posted by 24.236.19...
Posts in this Thread:
- warning about a Chicago area Saab service writer, hungtao, Thu, 21 Jul 2005 15:41:44
- Wow, entirely different experience, NonStop , Fri, 22 Jul 2005 12:05:13
- Motorwerks of Barrington, water dog, Fri, 22 Jul 2005 07:01:43
- With a non-Saab extended warranty there is no reason, Noel, Fri, 22 Jul 2005 05:44:09
- Don't get mad, get even., No Snaab, Thu, 21 Jul 2005 17:34:59 <-- Viewing This Message
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