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OT: Anyone have success repairing a Kuerig coffee mach? Posted by MI-Roger [Email]  (#882) [Profile/Gallery]
(more from MI-Roger) on Thu, 15 Jan 2009 06:03:33
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My son's fiance has a Kuerig B60 Coffee/Tea brewer that has suddenly stopped working. They used it when they retrieved it from her mother's home in November, then (for some unknown reason) laid the machine on it's side for transport from Boston to Detroit in their car! These machines are desinged to always contain water following the initial use(deliberately designed failure mode?)and now the brewer won't work.
Phone calls to Kuerig's customer service yield offers of a discount on a new machine of her choice, but no parts or service. When asked, the company rep responds that it is more cost efective for them to offer discounts than repair facilites. Sure it is, for the company! The customer is required to shell out an additional $100 to $150 because the machine is declared unrepairable.
Kuerig suspects it is caused by calcification on the heating element. I suspect it might be caused by water damage to the logic board/circuitry from laying the machine on its side.
Has anyone here been able to fix one of these? The display illuminates and says the machine is in heating mode, but it never heats. The housing doesn't even get warm. You cannot de-scale the machine until the water already in the machine heats and discharges out the spout, which will then allow the pump to cycle and fill the heating resevoir with the cleansing solution.
I fear it is now only good for land fill fodder, but thought I would ask.
Thanks,
posted by 198.208.25...
_______________________________________ Saabs owned: 2008 9-5 Aero Sedan, sold at 227K miles 2006 9-3SC 2.0T - Wife's daily driver 2000 Viggen Convertible - Sold May, 2022 1964 Quantum IV Formula Car - Retirement project 2000 9-5lpt Sedan, sold at 318K miles
, Thu, 15 Jan 2009 06:03:33 <-- Viewing This Message, Thu, 15 Jan 2009 08:31:30, Thu, 15 Jan 2009 08:40:56, Thu, 15 Jan 2009 10:36:16, Thu, 15 Jan 2009 10:53:39
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