In Reply to: Why not contact eeuro directly?, Snowmobile [Profile/Gallery] , Tue, 15 Apr 2014 08:01:21

..their response was the part is on back order and could be in anytime from the end of April up to June. They did not inform me of this until I called and emailed several times. I realize that a part on back order may be out of their control. The problem is they show the part as "Available" on their web site which according to them means:

"Available

Occasionally stock items are not currently in stock. This item is available and likely already on the way to our Windsor, CT warehouse. The typical lead-time on this item is: Usually ships in 2-4 business days."

The above statement is not accurate. If it is a difficult to obtain part, they should state so or mark it special order or something.

Basically I wasted two weeks waiting for a part that they cannot get.
The part is still listed as available on their web site.
Fortunately, I was able to get the part from a SAAB dealer that sent the part overnight. The part was a little more expensive through the dealer, but they had it in stock and could not have been more pleasant to deal with.

I would not order parts from eeuro unless they have them in stock ready to ship the day the order is placed.

I too used to be a big fan of Eeuro, but this is my third similar experience in the last six months.

I am familiar with SAABs. I learned to drive on SAABs and have been driving them over 30 years. I currently have 5 SAABs (3 9-3s, an OG 9-5 and a 9-2 AERO)that me and my college age children drive.

posted by 75.99.245...

• Eeuroparts - not what it used to be (long), Tom, Sat, 12 Apr 2014 08:38:02
  • Re: Eeuroparts - not what it used to be (long), Michel_Mtl, Sun, 11 May 2014 19:36:08
  • Why not contact eeuro directly?, Snowmobile , Tue, 15 Apr 2014 08:01:21
    • Update..I did..., Tom, Wed, 16 Apr 2014 15:05:28 <-- Viewing This Message
  • Re: Eeuroparts - not what it used to be (long), Steve T, Tue, 15 Apr 2014 07:46:32
  • It depends on the part, but generally no problems, NCCaniac , Mon, 14 Apr 2014 14:57:20
  • Re: Eeuroparts - not what it used to be (long), cgwiz , Mon, 14 Apr 2014 08:55:54
  • Re: Eeuroparts - not what it used to be (long), EGD , Mon, 14 Apr 2014 08:05:25
  • Re: Eeuroparts - not what it used to be (long), SWEDECAR , Mon, 14 Apr 2014 08:04:51
  • The only complaint that I have is that they ...., RS , Mon, 14 Apr 2014 07:34:47
  • No issues here., B Millar , Mon, 14 Apr 2014 07:06:46
  • Generally works for me, Noel, Sun, 13 Apr 2014 11:14:07
  • Re: Eeuroparts - not what it used to be (long), thatbobguy , Sat, 12 Apr 2014 17:45:40
  • They are still my go-to..., PGAero , Sat, 12 Apr 2014 16:04:55
  • Re: Eeuroparts - not what it used to be (long), Craig, Sat, 12 Apr 2014 15:55:11
  • Re: Eeuroparts - not what it used to be (long), AdamSAAB2kAero , Sat, 12 Apr 2014 15:36:09
  • Never One Complaint..., Scott Paterson , Sat, 12 Apr 2014 09:06:16
    • Re: Never One Complaint..., TML , Sat, 12 Apr 2014 20:50:39
      • Re: Never One Complaint..., Scott Paterson , Sat, 12 Apr 2014 22:21:53
        • I would not contact you directly unless......., Tom, Sun, 13 Apr 2014 20:45:45
    • I've never had a problem, JonInAtl, Sat, 12 Apr 2014 13:24:24
    • Re: Never One Complaint..., Dan-O, Sat, 12 Apr 2014 09:37:53
      • Re: Never One Complaint..., Scott Paterson , Sat, 12 Apr 2014 16:14:03
      • I love Eeuroparts' big fan, vvack0matic , Sat, 12 Apr 2014 11:01:00
        • Re: I love Eeuroparts' big fan, pme , Thu, 17 Apr 2014 12:56:40

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