Good advice thanks, and another dealer story

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Good advice thanks, and another dealer story
Posted by adl6009 [Email]

(#2526) [Profile/Gallery] (more from adl6009) on Fri, 28 Jun 2019 08:01:27

In Reply to: Re: Was my jeep service guy selling me thin air? (a little long), No Snaab, Fri, 28 Jun 2019 04:06:15

I try to stay away from the dealer, not only because of the $160 labor rate, but also because I always feel like I can't trust what they are telling me. I have had an excellent independent repair shop, Higbie Auto Center, West Islip, Long Island, NY, ask for Richie, for the last 20 years. He isn't saab specialist, or a diesel mechanic, but he is honest. I do go to Jeep Garage forum and have gotten some good information from members there. Nothing approaching the quality of saabnet though. Jeep usa has helped me in the past. (If you are ready for another dealer story, here we go) There is another dealer (about 30 minutes away which I was using to avoid this current dealer), when the truck was new there was a problem where exhaust fumes was leaking I think through the def system. This service rep told me since he was not able to get the part for a couple of weeks I should take the truck back and if I smelled exhaust fumes I should just open the windows as I drove. I was astonished, I couldn't believe what I was hearing. After contacting Jeep usa customer service the needed part was overnighted to the dealer and the truck was repaired the next day. Where do they get these guys?

Posts in this Thread:

Was my jeep service guy selling me thin air? (a little long), adl6009 , Thu, 27 Jun 2019 21:41:33
- Re: Was my jeep service guy selling me thin air? (a little long), No Snaab, Fri, 28 Jun 2019 04:06:15
  - Good advice thanks, and another dealer story, adl6009 , Fri, 28 Jun 2019 08:01:27 <-- Viewing This Message
    - Re: Good advice thanks, and another dealer story, Dave The Ice Age Knave , Mon, 1 Jul 2019 18:20:12
      - Thank you, adl6009 , Wed, 3 Jul 2019 20:43:48
        Re: Thank you, Dave The Ice Age Knave , Thu, 4 Jul 2019 06:23:441
    - Re: Good advice thanks, and another dealer story, Chip Fichot , Fri, 28 Jun 2019 09:46:02
      - I have been regretting the diesel a little, adl6009 , Fri, 28 Jun 2019 14:02:27
        Re: I have been regretting the diesel a little, Finch, Sun, 30 Jun 2019 11:18:52
        And its back at the dealers again, adl6009 , Wed, 3 Jul 2019 20:57:22
        Urban Diesels, Bill Homer, Mon, 8 Jul 2019 09:06:27
        My guess, Finch, Wed, 10 Jul 2019 08:17:46
        Re: My guess, Name Left Blank, Fri, 12 Jul 2019 17:56:25
        Re: My guess, Name Left Blank, Wed, 10 Jul 2019 16:36:20

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