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Problem with Newparts.....
Posted by Steve [Email] (more from Steve) on Thu, 14 Nov 2019 16:30:59
So I bought a OEM direct ignition cassette for my 97 Saab 9000 from EEuro parts. So I sent it back to Newparts because they said they were honoring all of the lifetime warranty parts. They sent me back an aftermarket direct ignition cassette. I told them that I needed the OEM brand which is Sem.So I sent the aftermarket direct ignition cassette back. And now they won't answer any of my emails. It shows the aftermarket direct ignition cassette was received by them. They haven't answered my email in weeks and now this process is taking over a month. What should I do. Anybody know anybody over there with some pull to try and get this whole thing resolved. any help would be appreciated.that's one problem with the way that things are going now if you buy anything on the Internet it's hard to get customer service. Very disappointing.I've bought stuff from Euro parts for a long time.
posted by 172.58.143...
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