By sad coincidence, as these posts were being written, my '99 9-5(manufactured in '98)suffered engine failure. Car was purchased in 2001 as an off lease vehicle (from Michigan)in Acton, Ma from a dealer, with 30K miles. The salesman wrote the dates/mileages of the previous oil changes in the car's record book, which I received at the time of purchase. I had the oil changed fairly frequently-all within the manufacturer's 10K miles specs.

Over the past 4 weeks, the dealer kindly lent me a new 9-5 to drive while they and SAAB-USA decided what to do. The decision turned out to be that they would not extend the warranty to my car, but allowed a "good will" gesture of $750.00 off the purchase of another Saab, and that Saab decided "not to participate in the repair" of my Saab. When I asked for their reasoning, I was told that they could not verify the oil changes prior to my ownership, despite my offered proof of the handwritten records-by their salesman. Needless to say, I am not happy with this decision.
When I purchased the car, it had the remaining warranty in force. Between the still-in-force warranty and the salesman's records, I thought I got a well maintained car with low mileage and warranty protection. Surely, if the oil wasn't changed prior to my purchase of this car they knew it, and wouldn't the warranty have been voided already? That is what I would have thought. I was told the required motor replacement would cost me about 7,000 dollars. Anybody have similar or better luck? I'm consulting a lawyer.



posted by 4.140.13...

• Saab press release about Engine warranty, Flyer , Fri, 28 Jan 2005 02:25:57
  • Damn journalists, Pieter, Fri, 28 Jan 2005 14:06:26
    • Re: Damn journalists, yeppie, Fri, 28 Jan 2005 14:37:10
  • Re: Does V6 have the same sludge problems?, NDS, Fri, 28 Jan 2005 09:07:43
    • Nope n/m, Bob, Fri, 28 Jan 2005 09:32:05
  • where is the rest of the story?, Dean, Fri, 28 Jan 2005 08:40:59
  • Are thay only covering oil sludging problems?, RobInfo, Fri, 28 Jan 2005 08:04:36
    • Oil Sludge Only, jetplate, Sun, 30 Jan 2005 14:36:15
  • Re: Saab press release about Engine warranty, JasonS, Fri, 28 Jan 2005 06:59:12
  • Let the rants begin!, SeeVTSaab, Fri, 28 Jan 2005 06:37:52
    • Re: Let the rants begin!, Stuart Wachter, MD, Sat, 26 Feb 2005 22:27:29 <-- Viewing This Message
      • Re: Let the rants begin! My Saab Story, Elaine Anderson, Thu, 6 Sep 2007 12:36:30
      • Re: Let the rants begin!, Geoff, Sun, 27 Feb 2005 12:47:38
      • Might be a case of fraud in the inducement, DER, Sun, 27 Feb 2005 09:07:41
    • It was actually the Swedish insurance industry, NateinAA, Fri, 28 Jan 2005 07:23:45
      • Toyota's sludge problem, JackF, Fri, 28 Jan 2005 09:53:45

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