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One from the other side
Posted by John Myers [Email] (more from John Myers) on Mon, 1 Feb 2010 10:24:14
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I used to work with a guy at a now defunct dealer who had real contempt for SAAB customers. He is no longer in the buisness. He used to say things like,"if they are stupid enough to buy a SAAB then they have to bring it to me and I can charge whatever I want". He had a lot of tricks for generating extra revenue. The worst of which was his transmission trick. When a car came in with a transmission problem he would first sell cleaning the governor for 3.4 hours. Then he would pull the car out,wait half a day and report back that cleaning the governor did not help and the transmission would have to be replaced. When I found out about it I complained to management and as far as I know it stopped.
posted by 206.169.5...
Posts in this Thread:
- One from the other side, John Myers, Mon, 1 Feb 2010 10:24:14 <-- Viewing This Message
- There Are Good Dealers Out There, Rick Z, Tue, 2 Feb 2010 09:22:02
- Are we still doing this?, AaronG, Tue, 2 Feb 2010 08:29:52
- Similar to a "wall job.", Noel, Mon, 1 Feb 2010 14:32:28
- John, maybe you should move these to a blog :-) n/m, Peter_UMA, Mon, 1 Feb 2010 12:31:44
- Utterly disgusting, Boston Baab, Mon, 1 Feb 2010 12:26:07
- One from the same side, Bill Homer , Mon, 1 Feb 2010 11:21:37
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