OT: Disappointed with local Dealer's Sales Dept - Saab General Bulletin Board - Saabnet.com
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OT: Disappointed with local Dealer's Sales Dept
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Posted by MI-Roger [Email] (#882) [Profile/Gallery] (more from MI-Roger) on Thu, 9 Jun 2011 03:35:45 Share Post by Email
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On Monday I recieved an e-mail from the SAAB Sales Manager at my local Chevy-Caddy-SAAB store alerting me to a special Grand Opening celebration associated with their new showrooms and the re-birth of SAAB. At least that is what the header of the e-mail said. The body was comnpletely blank. No dates, no times, no information at all - just a blank white field of computer screen where the message was to have been included.

Yesterday I received a letter form this same person announcing a new SAAB DNA incentive program "Saab DNA" which would provide an additional $500 of savings to loyal SAAB customers. The letter stated the discount certificate was enclosed with the letter. My envelope contained only the letter.

I sent an e-mail to the named individual last night alerting them they had screwed up twice in less than a week's time with their marketing methods. I also asked if the DNA campaign meant "Did Not Arrive"?

This morning, while driving to work, I heard a radio advertisement from this same Dealership announcing a $1000 sales incentive on new SAABs! So did the Dealership make a third critical mistake? Or are current SAAB owners receiving a diminished benefit?

Arrgh!!

posted by 198.208.25... 

_______________________________________
Saabs owned:
2008 9-5 Aero Sedan, sold at 227K miles
2006 9-3SC 2.0T - Wife's daily driver
2000 Viggen Convertible - Sold May, 2022
1964 Quantum IV Formula Car - Retirement project
2000 9-5lpt Sedan, sold at 318K miles
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