Re: Rockauto /E commerce Saga - Saab General Bulletin Board - Saabnet.com
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yeah I've used them for many yrs and was happy - primary reason is they offer a great selection. But I'll not be using them going forward - instead of apologizing for sending me the wrong brake pads - they admitted their parts catalogue was incorrect but only after I sent them irrefutable proof, they made like they were doing me a favor in allowing for an exception to their return policy and then I had to pay for return shipping and was offered no refund option except for a Rockauto credit.
I'm sure they won't miss my business but I'll find other more customer orientated suppliers and in fact ordered the brake pads from Amazon.
Posts in this Thread:
- Rockauto /E commerce Saga, cheaptech , Wed, 30 Oct 2019 12:29:22
- Bummer..., PGAero , Wed, 6 Nov 2019 20:38:12
- Colorado tax, AeroDave , Sun, 3 Nov 2019 11:39:27
- Re: Rockauto /E commerce Saga, Dave The Ice Age Knave , Wed, 30 Oct 2019 19:14:33
- Re: Rockauto /E commerce Saga, JerseySaab , Wed, 30 Oct 2019 13:48:05
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