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I disagree . . .
Posted by Derbie [Email] (more from Derbie) on Fri, 17 Jul 2009 06:45:00
In Reply to: Re: differing dealership estimates $2613 vs. $267, turbocon86, Thu, 16 Jul 2009 15:26:28
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He wasn't paying to be told his A/C didn't work. He knew that. He was paying to learn what part had broken, and, more importantly, receive a professional recommendation about the repair. Given that there is a TSB for the less expensive repair, Karp did him a disservice (and, in legal terms, maybe breached contract) by only informing him about one of two options. Even if the less expensive repair was "temporary" (which is disputable), he should have received all the information and been permitted to do his own cost-benefit analysis as to which option to pursue.
I would like to think that if I am on the road and in a bad situation, a Saab dealer in another city would take care of me and not try to take advantage of me.
posted by 65.202.237...
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