Re: Anyone Have Problems Returning Items to LL Bean? - Saab General Bulletin Board - Saabnet.com
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Try calling again. You might get a different/more sympathetic customer service rep. That's probably your only hope.
It is highly unrealistic to expect a pair of slippers to last that long if they're used regularly, even if only indoors. Slippers are extremely cheap to make, and the quality of materials is never particularly good, no matter what brand. I have worked in the shoe industry for 7 years, so I am sorta qualified to say that. The average duration for footwear if used daily (no matter indoor or outdoor) is one year. Some high-end brands are slightly longer, cheaper brands are less.
I handle all defective merchandise returns for a shoe retail company. Generally vendors are pretty good about giving me credit within reason. And yes, it depends on the rep at times. When I'm dealing with slippers, though, vendors tend to be less generous when giving credit, unless there is an obvious defect or design flaw.
Good luck! At the very worst, they might give you some money towards a new pair.
_______________________________________
¯_(ツ)_/¯
-turrbo
My babies:
1995 9000 Super CS
2001 9-3 SE Convertible (gone but still in the family)
2004 9-3 Aero Convertible (sold but in good hands)
2007 9-3 Aero SS
2008 9-3 Aero Convertible
Posts in this Thread:
- Anyone Have Problems Returning Items to LL Bean?, Ron, Sat, 1 Dec 2007 15:47:33
- They will give you new slippers or a refund., Noel, Sat, 8 Dec 2007 18:26:36
- Never a problem for me, SeeVTSaab, Mon, 3 Dec 2007 07:10:47
- Did SAAB ever make a "L.L.Bean" SPG?..., dSPG89, Sun, 2 Dec 2007 20:34:15
- Absolutely positively never a problem, Ari , Sun, 2 Dec 2007 16:34:07
- You absolutely have teh right to request a new pair..., Chaz, Sun, 2 Dec 2007 08:12:36
- Re: Anyone Have Problems Returning Items to LL Bean?, B. Millar, Sun, 2 Dec 2007 08:01:09
- Re: Anyone Have Problems Returning Items to LL Bean?, turrbo , Sat, 1 Dec 2007 21:09:05 <-- Viewing This Message
- Okay, so they are used, but you are not satisfied..., CrNiFe , Sat, 1 Dec 2007 21:06:02
- Re: Anyone Have Problems Returning Items to LL Bean?, SWEDECAR , Sat, 1 Dec 2007 20:08:41
- Re: Anyone Have Problems Returning Items to LL Bean?, 79-99, Sat, 1 Dec 2007 18:46:22
- why are U talking? Just return the slippers. EOS, Sloopjohnb, Sat, 1 Dec 2007 18:26:48
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