Re: OT: PayPal sucks - Saab General Bulletin Board - Saabnet.com
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I've found that PayPal is OK while everything is working but if there is any kind of issue where something doesn't quite fit their their set-in-stone procedures, support is useless. The company is deeply bureaucratic and totally inflexible. It's much like trying to deal with a government agency only worse. PayPal "customer support" seems to be reluctantly provided as some kind of cruel joke. It's "our way or the highway" with them basically. (I've come close to taking the highway on more than one occasion. Yeah, it's convenient but there's only so much BS I'm willing to put up with.)
As far as the problem I had last night, judging by what I experienced and what's been reported in the PayPal forum thread I referenced their voice callback for verification simply does not work much of the time. At some point it would not surprise me if that option is removed entirely in favor of SMS-only but time will tell. It would likely be pretty trivial for them to implement an email verification option as so many other companies do but that's just not their way.
->Posting last edited on Sat, 3 Apr 2021 18:10:22.
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