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Do you work there?
Posted by NickR (more from NickR) on Wed, 19 Jan 2005 11:38:02
In Reply to: You stand in the wrong, Who's Annoyed ?, Wed, 19 Jan 2005 11:33:55
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I spoke to the guy almost daily and he assured me the car was ready. He plain out lied to me to get me in there to get the car. They TOLD me that they were going to have the repairs done elsewhere for me with no mention to cost implications.
Customer service is appaling, I should've got more in writing, yes, I should've pestered them more, yes, and it's too bad to think you can't take people at their word. ah well.
Like I said, at least I have a really fantastic car! and a good place to go to share both the upsides and the downsides of saab ownership
posted by 208.253.178...
Posts in this Thread:
- Rant (long), Annoyed, Wed, 19 Jan 2005 08:42:46
- ConnTech in RI, Joel, Thu, 20 Jan 2005 13:39:17
- Surprised WIGWAM helped you out!, Alan, Thu, 20 Jan 2005 06:16:36
- Resolution!, NickR, Thu, 20 Jan 2005 04:29:45
- Glad it was resolved..., elliott, Thu, 20 Jan 2005 10:03:47
- And paying $75 for an oil change is OK to you?, Noel, Thu, 20 Jan 2005 07:29:38
- Great to hear the outcome, give the Wigwam service...., TKC, Thu, 20 Jan 2005 06:04:11
- You stand in the wrong, Who's Annoyed ?, Wed, 19 Jan 2005 11:33:55
- I understand your frustration but......a lesson, Todd N, Wed, 19 Jan 2005 11:28:43
- Unfortunate but a lesson learned, because we are...., TKC, Wed, 19 Jan 2005 11:20:42
- Re: Response to rant..., elliott, Wed, 19 Jan 2005 11:03:03
- Re: Rant (long), jc, Wed, 19 Jan 2005 10:37:07
- Re: Rant (long), Draken, Wed, 19 Jan 2005 10:22:17
- Re: Rant (long), cryptical, Wed, 19 Jan 2005 10:14:16
- Agreed, NickR, Wed, 19 Jan 2005 10:26:06
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