Wow I had read the posts about complaints regarding eeuroparts parts. This has to be the worst site to order parts. Which is a shame because I have ordered thousands of dollars of pars from them. Misc 9-5 parts Steering rack for a 9-5, exhaust for a 900 and 9000. Anyway i Called them about ordering a new twice. They said they don't stock it but can get one with the old style chip for $300. A couple days later I order it online. Several days later they call me back about a question about my address. I am thinking what in the world I should have the parts by now. At that time I ask them about the twice again they confirm that they can obtain the twice. He said our supplier is good about letting us know. Several days pass and they send me an email and say oh the price of the twice has increased to $649 and ask if I still want it. I of course tell them to go pound sand. I decline the inflated price and order the twice from saabsite instead for $349. Three days later I receive the twice from saabsite with the $122 dollar remote chip instead of the old style chip. Saabsite honored the price of $349, but I did see that they raised the price on their website. At this time Still no parts from Eeuroparts. When the parts finally arrive they send me the wrong cps. The bag has the correct part number, but its not the correct crank sensor. They also shipped me a the wrong seat recline button it is for a 9-3 instead of a 9-5. I contact about the issues and they send me a rma, but I have to pay for return shipping for their mistake. 7 bucks for return shipping if I use their label for a 9 dollar part. Oh Come on!! Really!

posted by 184.56.2...

• Eeuroparts is terrible and should hang it up, Lousy customer service, Wed, 26 Nov 2014 20:46:57 <-- Viewing This Message
  • Funny that you never posted here before....., andym, Thu, 4 Dec 2014 17:14:31
  • Hey, SaabNation Eeuro has a 10-15% discount going on, bill h., Fri, 28 Nov 2014 17:02:06
    • Creaky old 04 9-5, SWEDECAR , Fri, 28 Nov 2014 17:54:22
      • Re: Creaky old 04 9-5, bill h., Sun, 30 Nov 2014 07:37:38
        • Re: Creaky old 04 9-5, SWEDECAR , Sun, 30 Nov 2014 13:41:20
          • Thanks Anders! n/m., bill h., Sun, 30 Nov 2014 15:14:41
  • I'm a happy customer, Erik919kt, Fri, 28 Nov 2014 16:24:11
  • Re: Eeuroparts is terrible and should hang it up, Tom G , Fri, 28 Nov 2014 12:07:13
    • I am a happy customer. we want them to succeed. nm, caukinh, Fri, 28 Nov 2014 12:15:58
      • Ditt0 - we want them to succeed, NJ-PA Don , Fri, 28 Nov 2014 12:43:23
  • Re: Eeuroparts is terrible and should hang it up, EGD , Thu, 27 Nov 2014 22:28:34
    • don't forget "Frustrated"..., Snowmobile , Fri, 28 Nov 2014 05:51:01
  • Re: Eeuroparts is terrible and should hang it up, SWEDECAR , Wed, 26 Nov 2014 21:26:10
    • This explains what I saw from suppliers recently, MI-Roger , Thu, 27 Nov 2014 04:54:05
    • Re: Eeuroparts is terrible and should hang it up, Bad customer service, Thu, 27 Nov 2014 03:15:34
      • The visionary owner & founder died young ~5 years ago, MI-Roger , Thu, 27 Nov 2014 04:59:37
        • Re: The visionary owner & founder died young ~5 years ago, eEuroparts , Wed, 3 Dec 2014 06:20:26
          • Thanks, Matt. And thanks for continued support of this, bill h., Wed, 3 Dec 2014 17:37:01
        • Re: The visionary owner & founder died young ~5 years ago, scotsglen , Sun, 30 Nov 2014 18:17:38
          • Re: The visionary owner & founder died young ~5 years ago, bill h., Sun, 30 Nov 2014 19:40:15
        • Re: The visionary owner & founder died young ~5 years ago, Bruce M, Thu, 27 Nov 2014 08:42:46
        • Re: The visionary owner & founder died young ~5 years ago, bill h., Thu, 27 Nov 2014 06:39:43
          • Re: The visionary owner & founder died young ~5 years ago, bill h., Fri, 28 Nov 2014 12:36:53
          • NOT MY EXPERIENCE WITH EEURO, saabsince 93b , Fri, 28 Nov 2014 09:42:46
            • Evolving but still a good supplier, Paul from Palmyra, PA, Fri, 28 Nov 2014 13:49:17
              • My primary choice, MI-Roger , Sat, 29 Nov 2014 05:56:19
                • It was my primary choice. This was not a complicated, Glad u got better service, Sat, 29 Nov 2014 10:36:54

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