Please chill with the caps.

I still order most of my stuff from them, but like some others observed, it is just taking a lot longer to get parts from them than it used to, 7-8 days now vs. 2-3 in the old days for the free shipping. And I live on the east coast. Maybe they are drop shipping stuff from other parts of the US these days.

I have never had a return issue with them, in the last 15 years I think I have only returned 2 items. They never sent me a 'wrong' part. Under the old management, I even got an apology from Todd along with a prompt refund for some Korean sourced idler pulley that failed after 2k. Lately, I returned a coolant reservoir that split at the seam a week or so after I installed it, but that is what I get for buying a ProParts item. So they credited and I bought a Saab part instead. They are selling more of this junk (ProParts/URO/etc.) these days. Just stay away from that Chinese stuff.

My experience with Rock Auto has been awful as of late. Some of that stuff looks like it is used parts and in mangled boxes.

Been buying more from Jim Ellis as of late, prices and quality are always good and they can get a lot of stuff you just cannot get elsewhere. And because they are close to me in Atlanta, I get stuff real fast. Also had good luck with SaabSite over the years.

I have to agree with SWEDECAR, pricing all over the map now for Saab parts. It would be hard for an indie to estimate a job with any accuracy without making some phone calls first.



posted by 24.42.180...

• Eeuroparts is terrible and should hang it up, Lousy customer service, Wed, 26 Nov 2014 20:46:57
  • Funny that you never posted here before....., andym, Thu, 4 Dec 2014 17:14:31
  • Hey, SaabNation Eeuro has a 10-15% discount going on, bill h., Fri, 28 Nov 2014 17:02:06
    • Creaky old 04 9-5, SWEDECAR , Fri, 28 Nov 2014 17:54:22
      • Re: Creaky old 04 9-5, bill h., Sun, 30 Nov 2014 07:37:38
        • Re: Creaky old 04 9-5, SWEDECAR , Sun, 30 Nov 2014 13:41:20
          • Thanks Anders! n/m., bill h., Sun, 30 Nov 2014 15:14:41
  • I'm a happy customer, Erik919kt, Fri, 28 Nov 2014 16:24:11
  • Re: Eeuroparts is terrible and should hang it up, Tom G , Fri, 28 Nov 2014 12:07:13
    • I am a happy customer. we want them to succeed. nm, caukinh, Fri, 28 Nov 2014 12:15:58
      • Ditt0 - we want them to succeed, NJ-PA Don , Fri, 28 Nov 2014 12:43:23
  • Re: Eeuroparts is terrible and should hang it up, EGD , Thu, 27 Nov 2014 22:28:34
    • don't forget "Frustrated"..., Snowmobile , Fri, 28 Nov 2014 05:51:01
  • Re: Eeuroparts is terrible and should hang it up, SWEDECAR , Wed, 26 Nov 2014 21:26:10
    • This explains what I saw from suppliers recently, MI-Roger , Thu, 27 Nov 2014 04:54:05
    • Re: Eeuroparts is terrible and should hang it up, Bad customer service, Thu, 27 Nov 2014 03:15:34
      • The visionary owner & founder died young ~5 years ago, MI-Roger , Thu, 27 Nov 2014 04:59:37
        • Re: The visionary owner & founder died young ~5 years ago, eEuroparts , Wed, 3 Dec 2014 06:20:26
          • Thanks, Matt. And thanks for continued support of this, bill h., Wed, 3 Dec 2014 17:37:01
        • Re: The visionary owner & founder died young ~5 years ago, scotsglen , Sun, 30 Nov 2014 18:17:38
          • Re: The visionary owner & founder died young ~5 years ago, bill h., Sun, 30 Nov 2014 19:40:15
        • Re: The visionary owner & founder died young ~5 years ago, Bruce M, Thu, 27 Nov 2014 08:42:46
        • Re: The visionary owner & founder died young ~5 years ago, bill h., Thu, 27 Nov 2014 06:39:43
          • Re: The visionary owner & founder died young ~5 years ago, bill h., Fri, 28 Nov 2014 12:36:53 <-- Viewing This Message
          • NOT MY EXPERIENCE WITH EEURO, saabsince 93b , Fri, 28 Nov 2014 09:42:46
            • Evolving but still a good supplier, Paul from Palmyra, PA, Fri, 28 Nov 2014 13:49:17
              • My primary choice, MI-Roger , Sat, 29 Nov 2014 05:56:19
                • It was my primary choice. This was not a complicated, Glad u got better service, Sat, 29 Nov 2014 10:36:54

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