You are totally unreasonable - Saab General Bulletin Board - Saabnet.com
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You are totally unreasonable
Posted by dmz789abc [Email] (more from dmz789abc) on Tue, 22 Jul 2008 21:28:19
In Reply to: Dealer diagnostic fee, dealer banned me, warranty fraud, steve, Fri, 18 Jul 2008 16:27:54
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Scratched headlights and frayed seatbelts to be fixed under warranty? Are you going to ask for a new paintjob because of some rock chips next?
The worst example that you give is somewhat loose door handle which still seems to perform its function. I do not think it is a warranty issue think it does still function.
If the problem is not reproduced it cannot be fixed. For example sunroof operation probably involves DICE, motors, switches, some mechanical parts, etc. Customer's claim alone is not enough to justify replacing those parts one by one and Saab is right not to pay for such a job.
Sorry, I am on the dealer side even after reading only your part of the story.
posted by 96.237.154...
Posts in this Thread:
- Dealer diagnostic fee, dealer banned me, warranty fraud, steve, Fri, 18 Jul 2008 16:27:54
- You are totally unreasonable, dmz789abc, Tue, 22 Jul 2008 21:28:19 <-- Viewing This Message
- Have you talked to the general manager or the owner?, Noel, Tue, 22 Jul 2008 10:31:24
- You are screwed..., Wasabi, Tue, 22 Jul 2008 07:30:08
- SaabUSA's reaction, steve, Mon, 21 Jul 2008 21:37:24
- Re: Dealer diagnostic fee, dealer banned me, warranty fraud, EGD , Sun, 20 Jul 2008 19:18:57
- Re: Dealer diagnostic fee, dealer banned me, warranty fraud, beaacon , Sat, 19 Jul 2008 18:41:04
- Re: Dealer diagnostic fee, dealer banned me, warranty fraud, TG, Fri, 18 Jul 2008 17:59:46
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