Re: Saab pays warranty diagnostic fees? - Saab General Bulletin Board - Saabnet.com
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Re: Saab pays warranty diagnostic fees?
Posted by steve (more from steve) on Mon, 8 Sep 2008 18:08:35
In Reply to: Re: Saab pays warranty diagnostic fees?, TG, Mon, 8 Sep 2008 17:13:06
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Saab manufacturers and warranties the product. If all dealers closed tomorrow Saab would still have to warranty the product. Saab established guidelines the dealers use. Saab has contractual agreements with its dealers. We don't know exactly what those agreements state.
Many warranties cover validation time. Lets say your Dell goes bad in year 2 of a 3 year warranty. You call them and they think they need to see it. You ship it at their expense and they fix it. Maybe it gets to them and they see nothing to fix so they send it back without doing anything or charging anything. Other warranties have specific incident/time/other fees.
Each warranty should establish the terms, procedures, etc. Saab's warranty is explicit about no cost and that includes validation/diagnostic fees unless its states specifically otherwise.
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