Saab should rethink it's dealer model - Saab General Bulletin Board - Saabnet.com
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Saab should rethink it's dealer model
Posted by No Snaab (more from No Snaab) on Mon, 28 Feb 2011 13:38:04
In Reply to: A better service solution..., Noel, Mon, 28 Feb 2011 10:11:51
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Saturn tried something different with their dealers and it really resounded with their customers. The typical "Tajmahal" dealer model that prevals these days costs a fortune--and selling cars is a tough, up and down business even in good times. Since it's hard to make money on new cars, dealers try to make it up in the service dept, which is a big reason they tend to be such wiesels. Anyone with half a brain knows when they walk into a dealer like that, the customer is paying for that big fancy building one way or another. I can remember in the sixties and early seventies when small brands had very small, no frills dealerships. The local Toyota dealer was basically a converted gas station and had been a used car dealer. Maybe they could try smaller, less ostentaous dealerships in locations away from "dealership rows". Service departments could be priced closer to independants, parts could have less markup. I think most people would actually prefer getting service at the dealership if it wasn't so much more money. They could even use it in their advertising--"our dealerships aren't fancy, nether are their prices." It would play into being a "different" kind of brand. A car for thinkers. And they could have a lot more dealers that way rather than a handful on big dealers. They certainly need to add dealers, now would be a good time to give some though to how they go about it.
posted by 208.72.4...
Posts in this Thread:
- We have met the enemy..., No Snaab, Sun, 27 Feb 2011 09:10:42
- Re: We have met the enemy..., TML , Tue, 1 Mar 2011 06:35:23
- Beautiful cars, no doubt, john b, Mon, 28 Feb 2011 18:16:52
- what would be irresistable?, LesH, Mon, 28 Feb 2011 12:22:45
- Needs, preferences, cash flow, etc., Noel, Mon, 28 Feb 2011 08:43:48
- I'm not the enemy..., Stan, Sun, 27 Feb 2011 18:00:12
- Bravo, No Snaab, Mon, 28 Feb 2011 07:13:13
- Re: We have met the enemy..., Tim, Sun, 27 Feb 2011 14:19:07
- what would it take to put you in this car today?, DE , Sun, 27 Feb 2011 12:48:36
- The new 9-5 is too big for me..., MI-Roger , Sun, 27 Feb 2011 12:13:27
- I need smth small, fast, safe and quirky: C900 MY'12, Siegfried, Sun, 27 Feb 2011 11:44:34
- Re: We have met the enemy..., EGD , Sun, 27 Feb 2011 11:26:39
- Re: We have met the enemy..., kkelley, Sun, 27 Feb 2011 10:41:48
- I'm among the worst... I know..., James, Sun, 27 Feb 2011 10:28:08
- Re: We have met the enemy..., SWEDECAR , Sun, 27 Feb 2011 09:50:37
- Not to stereotype..., B Millar , Sun, 27 Feb 2011 09:30:23
- New 9-5s all over the place in LA?, ryan , Mon, 28 Feb 2011 21:12:16
- Agree, too, Stan, Mon, 28 Feb 2011 12:14:34
- agreed, Railhead , Sun, 27 Feb 2011 18:04:29
- Re: Not to stereotype..., John Myers, Sun, 27 Feb 2011 10:14:00
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